Dispatcher / TAC / Court Clerk
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Bio of Carol Barker
The year was 1962, I was 7 years old, and we had a burglary in our home and $100.00 was stolen. This
was all the money we had in the world. This was devastating to a little girl since this was the ﬁrst time I
ever saw my Momma cry and hearing her say “I don’t know how we are going to make it”. I was
absolutely scared to death. My mind was racing, what if he came back, what if he took me the next
Two days later the Sheriff’s of Carroll County caught the man who had broke into our home and
he was arrested and my Mom got $89.00 ofthe original $100.00 back.
The Sheriff was my hero and from that day forward l wanted to be involved in Law Enforcement.
Being a police dispatcher is one of the most rewardingjobs. Each day at the Police Department
brings on new situations. As a Communications Employee we wear different hats during the course of
an average work day.
Sometimes we are that calm voice keeping you on the phone until help arrives.
Sometimes we are that loud voice telling you not to go back into your burning house to retrieve a photo
Just know, we are here to help you.
I HAVE BEEN INVOLVED WITH EMERGENCY SERVICES SINCE 1978. THE TRAINING,
EDUCATION AND EXPERIENCE GAINED THRU THE YEARS, ALLOWED ME THE
OPPORTUNITY TO WORK AS A DISPATCHER AT THE MCKENZIE POLICE DEPARTMENT
BEGINNING IN 2012.
DO YOU REMEMBER WHEN WE ALL WERE IN SCHOOL, AND YOUR ENGLISH TEACHER
KEPT TALKING ABOUT THE FOUR LITTLE WORDS THAT HAD TO BE ANSWERED TO
TELL A STORY? REMEMBER: WHO? WHAT? WHEN? WHERE? AND AS A BONUS
QUESTION YOU MIGHT NEED: HOW?
WELL THOSE ARE KEY ONE WORD QUESTIONS THAT A DISPATCHER HAS TO GET
ANSWERED TO BE ABLE TO SEND THE SERVICES NEEDED. AS A MATTER OF FACT,
MOST EMERGENCY SERVICES DEPEND ON THE ANSWERS TO THOSE QUESTIONS TO
ENABLE THEM TO RESPOND TO THE CALL IN A PROFESSIONAL, PROFECIENT, AND
I ENJOY MEETING PEOPLE. BEING ABLE TO ASSIST WHEN SOMEONE’S LIFE IS IN A
CRISIS MODE, IS WHAT MAKES WORKING AS A DISPATCHER A JOB THAT IS
FULFILLING AND A CHALLENGE.
EVEN THOUGH WE MAY NOT KNOW EACH OTHER, FOR THOSE FEW MINUTES OF
COMMUNICATIONS WE SHARE, MAY BE THE MOST IMPORTANT CONVERSATION YOU
AS THE CALLER WILL EVER HAVE TO MAKE.
I AS A DISPATCHER HOPE WHEN IT_;ALL OVER AND DONE YOU WILL APPRECIATE
THE SERVICE YOU RECEIVED AND THAT YOU KNOW HELPS ONLY A PHONE CALL
AWAY. STAY SAFE!
BIO OF TERESA JOHNSON:
Before joining McKenzie Police Department in 2010, I previously dispatched for the McKenzie Ambulance Service in the 1980’s. I worked for McKenzie Regional Hospital for 10 years. I knew that someday, I wanted to get back into dispatching. I was given that opportunity again and am very thankful for it. As a dispatcher, you never do the same thing every day. You never know what kind of day you are going to have. I love being able to assist everyone that has a need, large or small. I currently work the night shift at the department. Just know, if you ever have an emergency, we are always here to help. My advice to all parents is to teach your child how and when to dial 911, as it might save someone’s life.